SMS One Time Password (OTP)

Internet banking access can only be obtained once registered and a main access code is issued.

There are two (2) levels of security. Each level is determined by the daily transfer limit.

1. Password – Limit $2000
2. SMS OTP – Set a limit of your choice. When using SMS security, a text message is sent to the pre-nominated mobile number. This password is then entered into your internet banking session to authorise the transfer.

When a new transfer is initiated to a new external account and the BSB and account combination is verified by SMS password it will become a ‘trusted’ destination and will not require authentication for future access.

Once you have been registered for internet banking you can set up your SMS OTP within online banking under the ‘Services & Help’ menu and ‘Setup security options’.